Terms of Use and Privacy Policy
Last Updated: October 8, 2025
Thank you for visiting the Youth Insight Platform website (the “Site) and reviewing our Terms of Use and Privacy Policy. CAMH is making this Site available to introduce the Youth Insight Platform and its mission, goals, governance, and values.
These Terms of Use and Privacy Policy (collectively, the “Terms”) describe how you can use this Site, and how we we collect, use, and disclose your personal information when you use this Site.
By using this Site, you agree to the Terms set out below. Please take some time to familiarize yourself with these Terms, and if you do not agree with these Terms, please do not use this Site.
1. Purpose of the Site
This Site is provided for general informational and educational purposes only, to provide an introduction to and information about the Youth Insight Platform.
The Site may also provide opportunities for visitors to submit comments or questions, or to sign up to participate in user testing of initiatives related to the Youth Insight Platform
This Site does not provide medical advice, diagnosis, or treatment, and information on this Site is not a substitute for professional medical advice.
If you have questions about your health or medical condition, please consult your physician or another qualified healthcare professional.
2. No Patient–Provider Relationship
Your use of this Site does not create a patient, client, or other healthcare provider–recipient relationship with CAMH or any of its healthcare professionals.
Please do not submit any personal health information through this Site.
3. User Testing Participation
If you indicate your interest in participating in user testing, your participation will be subject to separate terms or consent materials that will be provided to you before involvement.
Submitting your name or contact information through this Site does not guarantee participation or create any entitlement to compensation.
4. Privacy Policy
A) Purpose of this Policy
CAMH is committed to safeguarding personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how CAMH collects, uses, and protects personal information through this Site.
B) What Information We Collect
We collect limited personal information in the following ways:
- Information you provide voluntarily — for example, when you submit a question or comment, or sign up to participate in user testing, you may provide your name, email address, or other contact details.
- Automatic information — Squarespace, our website hosting provider, may automatically collect limited technical information about your visit, such as your IP address, browser type, device type, and pages visited. This information is collected through cookies and similar technologies.
We do not request or require you to provide personal health information, and you should not include any such information in your questions or comments.
C) How We Use Personal Information
We use personal information collected through this Site only for the following purposes:
- To respond to your questions or inquiries;
- To review, analyze, and consider your feedback for improving the Site or the Youth Insight Platform;
- To contact you about potential participation in user testing (if you have expressed interest), or other initiatives related to the Youth Insight Platform in which you have expressed interest; and
- To analyze and improve how visitors use our Site through Squarespace’s built-in analytics tools.
We do not use personal information for commercial marketing or advertising, and we do not sell or rent personal information to any third party.
D) Cookies and Tracking Technologies
This Site uses cookies and similar technologies provided by Squarespace to operate and improve the Site. These may include:
- Essential cookies necessary for site operation and security;
- Analytics cookies that help us understand how visitors interact with the Site; and
- Performance cookies that assist in diagnosing technical issues and improving user experience.
You can adjust your browser settings to refuse or delete cookies, but some features of the Site may not function properly if you do so.
More information about Squarespace’s cookie practices is available at: https://support.squarespace.com/hc/en-us/articles/360001264507 .
E) Disclosure of Personal Information
We may share personal information only in the following limited circumstances:
- With authorized CAMH staff who need the information to respond to your inquiry or manage feedback;
- With service providers (including Squarespace) that support our website operations and are contractually required to protect personal information; or
- If required by law, regulation, or court order.
We do not otherwise disclose personal information without your consent.
F) Access and Questions
If you wish to access or correct your personal information, or have questions about this Privacy Notice, please contact the CAMH Information and Privacy Office at 416 535-8501 ext. 33314, or privacy@camh.ca
5. Intellectual Property
All materials on this Site, including text, images, graphics, designs, and logos, are the intellectual property of CAMH or its licensors or collaborators, and are protected by Canadian and international copyright and trademark laws. You may not copy, reproduce, or distribute any Site content without prior written consent from CAMH.
6. Prohibited Uses
You agree not to:
- Use the Site for any unlawful, harmful, or fraudulent purpose;
- Attempt to gain unauthorized access to any systems connected to the Site;
- Upload or transmit any malicious code;
- Post defamatory, harassing, or offensive content; or
- Misrepresent your identity in any submission.
7. Third-Party Links
This Site may contain links to third-party websites or tools. These links are provided for convenience only. CAMH is not responsible for, and does not endorse, the content or privacy practices of such third-party sites. Your use of those sites is at your own risk and subject to their terms.
8. Disclaimers; Limitation of Liability
This Site and all content are provided on an “as is” and “as available” basis. CAMH makes no representations or warranties about the accuracy, completeness, reliability, or suitability of any information on this Site. CAMH does not guarantee that the Site will be error-free, uninterrupted, or free of viruses. To the fullest extent permitted by law, CAMH, its officers, employees, and agents will not be liable for any damages, losses, or expenses arising from your use of this Site or any information contained on it.
9. Changes to the Terms
We may update these Terms at any time without prior notice. The updated version will be posted on this page, and your continued use of the Site will signify your acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes arising under these Terms shall be resolved in the courts of Ontario, located in Toronto, Ontario.
11. Contact Us
If you have questions about these Terms or the Site, please contact youthinsight@camh.ca.

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